An Omnichannel APPROACH
To Turn Strangers Into Raving Fans.
To Turn Strangers Into Raving Fans.
Full Growth Service
The E-com Growth Results Mechanism is proven to maximise the 2 most important functions for growth, New customer acquisition and Repeat customer LTV.
We build multi-channel marketing flows that efficiently and consistently acquire 1st-time customers, then bring them back within 60-days to increase their LTV by 30%*
And by doing this we either increase your brand's profitability or ability to unlock faster pace growth as you can now outspend the competition to acquire more customers and win more market share.
We build multi-channel marketing flows that efficiently and consistently acquire 1st-time customers, then bring them back within 60-days to increase their LTV by 30%*
And by doing this we either increase your brand's profitability or ability to unlock faster pace growth as you can now outspend the competition to acquire more customers and win more market share.
Combining the power of Paid Social & Search with the power of Email Marketing to grow your brand Profitability.
Efficient Customer Acquisition & Consistent Customer Retention For E-commerce Brands
customer acquisition
Get new customers flowing into your business consistently, efficiently and at scale.
Full Funnel, Multichannel Ads on Paid Social and Paid Search
We Generate Demand with Paid Social: FB, Instagram, Youtube, and TikTok Ads.
how do we do it
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We Capture Interest with Paid Search: Google Search, Shopping and Display Ads.
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We create 60 day LTV predictability with Email Marketing Flows.
We create peak sales moments with Email Marketing Campaigns
We build, launch and fine-tune 10-20+ key flows that guide the customer through a journey ensuring they receive the right message at the right time, which in turn provides a consistently high-quality customer experience that feels customised to where they are in their journey with your brand.
These automated strategic flows are continuously tested and optimised over time, ultimately resulting in a highly fine-tuned and reliable system that maximises customer LTV over 60 days, 90 days, and beyond.
These automated strategic flows are continuously tested and optimised over time, ultimately resulting in a highly fine-tuned and reliable system that maximises customer LTV over 60 days, 90 days, and beyond.
Highly segmented, high frequency, weekly email campaigns that leverage seasonal, cultural and promotional opportunities to boost overall sales, customer retention and LTV.
We leverage SMS campaigns in 2 impactful ways, the first is to ensure we reach more of our customers directly during peak seasonal times like Black Friday where the customers' email inboxes are getting spammed by every store they ever bought from. And secondly we use SMS marketing as a more personal way to communicate with loyal VIP customers letting them know about upcoming events and giving them early access to new product drops before anyone else.
We cut through the noise and reward with SMS Marketing Campaigns.
how do we do it
customer retention
Increase customer LTV by 30-40% within 60 days and up-to 100% within a year.
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faqs:
Month 1 is all about a quick, smooth onboarding (week 1), followed by deep, thorough research (weeks 2&3), this is then followed by crafting and presenting our winning growth strategy and plan of action for the next 3 months (week 4).
Month 2 is all about testing, we put our hypothesis to the test to find out what works and what needs to be improved.
Month 3 is where we use the insight from our research and testing to begin to scale winners and bin losers.
Month 4+ is all about scaling and winning. Now we are fully integrated and have months of experienced researching, testing, learning and improving what works specifically for your brand under our belt, it's time to be impacting your brands growth on big scale.
Month 2 is all about testing, we put our hypothesis to the test to find out what works and what needs to be improved.
Month 3 is where we use the insight from our research and testing to begin to scale winners and bin losers.
Month 4+ is all about scaling and winning. Now we are fully integrated and have months of experienced researching, testing, learning and improving what works specifically for your brand under our belt, it's time to be impacting your brands growth on big scale.
Our onboarding process is quick and efficient, from a brand's perspective, it's a matter of 2 hours, following our step-by-step onboarding experience to give us access to channels and answer our research survey.
From there we take over your marketing channels, immediately managing and optimising your existing ads and delivering email campaigns optimising key flows within 7 days.
In fact, we would bet that our onboarding process is the smoothest you've ever experienced.
From there we take over your marketing channels, immediately managing and optimising your existing ads and delivering email campaigns optimising key flows within 7 days.
In fact, we would bet that our onboarding process is the smoothest you've ever experienced.
You will start to see quick wins nearly instantly, we work from day one to find and get quick wins that improve results on KPIs, even as we are onboarding you and going through the research and strategy phase in Month 1.
However, and quite logically, the results and wins get bigger as time goes on, as we get more familiar with your business, complete testing in Month 2, and begin to scale in Month 3, & 4.
You will see improvement and progress throughout but as an overly cautious rule of thumb, the real big wins in rev / profit come in month 4 and onwards!
Note: this doesn't mean we wont be beating your average monthly revenue before, in most cases we do even as soon as month 1,2 or 3 but what it does mean is in terms of major profitability and growth, this will of course come after we have gone through our methodical and meticulous process as outlined above to give you the long term big win growth we agree on.
However, and quite logically, the results and wins get bigger as time goes on, as we get more familiar with your business, complete testing in Month 2, and begin to scale in Month 3, & 4.
You will see improvement and progress throughout but as an overly cautious rule of thumb, the real big wins in rev / profit come in month 4 and onwards!
Note: this doesn't mean we wont be beating your average monthly revenue before, in most cases we do even as soon as month 1,2 or 3 but what it does mean is in terms of major profitability and growth, this will of course come after we have gone through our methodical and meticulous process as outlined above to give you the long term big win growth we agree on.
6 months.
Which is long enough to give it a proper go and find big success, but not too long in case we don’t click (extremely rare).
A simple email will trigger our 30-day cancellation notice to end the agreement the following month.
Which is long enough to give it a proper go and find big success, but not too long in case we don’t click (extremely rare).
A simple email will trigger our 30-day cancellation notice to end the agreement the following month.
This depends on what level of service you chose, but for the ones that you do choose to go with little to none as the aim is to free you up to focus on other important areas of the business, so together we can maximise the key activities that will drive growth. For most clients, we take care of the marketing, while they take care of back-end operations.
Again this depends on what level of service you chose, our customer acquisition and retention services start from only £3,000/mo each. Contact us for a no-obligation discovery call if you qualify, followed by an accurate quote for the services you need.
E-com growth team's work on up to 5-6 brands max. We’ve tried more, but it just doesn’t work for the custom service we offer.
Trust us with your business. We know it’s a big ask — but we’re not here to simply tweak budgets or do the things you could do yourself. Our team of specialists dedicate their life to their craft, spending most of their days learning, DO-ing, and becoming the best at what they do. they thrive on autonomy, responsibility and of course full accountability. So all we ask from the brands we work with is to be open to new ideas and work with us as one team to make your brand the #1 in your niche.
Instead of throwing out more claims as the other agencies do, we let our clients do the talking. simply click here to see how we are completely different.
BIRMINGHAM, UK
114 Royal Arch, Wharfside Street, The Mailbox, Birmingham B1 1RG
114 Royal Arch, Wharfside Street, The Mailbox, Birmingham B1 1RG
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